Terms & Conditions

Last updated: May 2026

1. OVERVIEW

This website is operated by GIELFI LTD (“GIELFI”, “we”, “our”, or “us”). By visiting our website and/or purchasing products from us, you engage in our Services and agree to be bound by these Terms & Conditions.

We reserve the right to update, change or replace any part of these Terms at any time.

2. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You may not use our products for any unlawful or unauthorised purpose.

3. PRODUCTS & PRICING

All products are subject to availability.

We reserve the right to:

• Limit quantities
• Modify pricing at any time
• Discontinue products without notice
• Refuse orders at our discretion

We make every effort to display product colours and details accurately; however, we cannot guarantee that device screens will display colours precisely.

4. MADE-TO-ORDER ITEMS

Certain GIELFI products may be made to order or handcrafted.

Estimated production times are displayed on the product page and may vary depending on demand.

5. SHIPPING

Shipping times are estimates only and are not guaranteed.

GIELFI is not responsible for delays caused by:

• Customs clearance
• Courier disruptions
• Weather conditions
• Incorrect customer information
• International import procedures

Customers are responsible for any applicable customs duties, taxes or import fees.

6. RETURNS & REFUNDS

Please refer to our Returns & Refund Policy for detailed return conditions.

Returned items must be:

• Unused
• In original condition
• With tags and packaging intact

We reserve the right to reject returns that do not meet our policy requirements.

7. INTELLECTUAL PROPERTY

All content on this website including logos, designs, graphics, product photography, branding, copy and trademarks are the intellectual property of GIELFI LTD.

You may not reproduce, distribute or commercially exploit any content without written permission.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, GIELFI shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

9. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

10. CONTACT

GIELFI LTD
London, United Kingdom
Email: info@gielfi.com